Operational command / Dispatch & response
See the incident.
Coordinate the response.
Keep active calls, unit availability, service level and incident progress in the same operational picture, with a direct path into incident rehabilitation.
- Active incident board
- Unit availability & capabilities
- Multi-post views
The connected workflow
Clear steps. Shared context.
01
Create the call
Record incident, location, priority and service needs.
02
Assign the resource
Review available units and the appropriate capability.
03
Track the response
Follow the call through its saved operational states.
04
Continue patient care
Keep clinical or rehab documentation connected to the incident.
Inside Dispatch & response
Active incident board
Unit availability & capabilities
Multi-post views
Call lifecycle & timestamps
Dispatch offers & responses
Structure-fire standby context
Incident rehab entry
Facilities & destination records
One board for calls and resources.
Compare active work with available units by post. Open the incident context without maintaining a separate spreadsheet to understand its status.
- Multi-post incident views
- Unit and service-level context
- Saved status transitions
- Clear active and completed work
Standby can become a rehab session.
Start Rehab from the active incident to monitor multiple firefighters. The session stays linked to the original incident and responding companies.
- Incident-bound rehab workspace
- Personnel selection from company records
- Operational accountability and medical access separated
- A linked escalation path when patient care is required
Build around your dispatch environment.
Review the CAD, location, hospital and EHR data your agency needs before connecting external systems. Interfaces are part of implementation scope.
- Existing call and unit records
- Agency-specific integration review
- Explicit data-source ownership
- Configured external exchange
Keep exploring
Your agency. Your next chapter.
See the whole
operation connect.
Walk through the workflows that matter to your team. We’ll build the demo around your roles, priorities and implementation needs.
Request a platform walkthroughFire & EMS workflows · Synthetic demonstration records · Agency-specific rollout